1. Introduction

Flamingo Towing South Corp. (“Flamingo,” “we,” “us,” or “our”) provides towing, recovery, transportation, and disaster-response logistics services. This Privacy Policy / Data Processing Policy (“Policy”) explains what personal information we collect through our website at flamingotowing.com (the “Site”), why we collect it, how we use, store, and share it, and the choices and rights available to you. This Policy applies to visitors, contact-form submitters, subcontractor applicants, and employment applicants.

By using the Site or submitting information to us through the Site, you acknowledge that your information will be handled as described in this Policy.

2. Information We Collect

2.1 Information You Provide to Us

We collect personal information that you voluntarily submit through forms on the Site, including:

• Contact Us form: name, email address, phone number, and the content of your message.
• Become a Subcontractor form: name, phone number, and email address.
• Careers / Ready to Apply form: name, email address, city, state/province, ZIP/postal code, phone number, years of driving experience, cover letter, and any résumé, CV, or other file you upload.
• Any other information you choose to include in a message, form field, or attachment (for example, in a cover letter or email).

2.2 Information Collected Automatically

When you visit the Site, certain information may be collected automatically through your browser and device, including:

• IP address and approximate location derived from it
• Browser type and version, device type, and operating system
• Pages viewed, time and date of visit, time spent on pages, and referring/exit pages
• Information collected through cookies and similar tracking technologies, described in Section 3

3. Cookies and Tracking Technologies

The Site uses cookies and similar technologies to operate correctly, remember preferences, and understand how visitors use the Site, including through analytics tools. For details on the specific cookies used, their purpose, and how to manage your cookie preferences, please see our Cookie Policy at [INSERT COOKIE POLICY LINK]. That Cookie Policy is incorporated into and should be read together with this Policy.

4. Text Messaging (SMS) Communications

If you provide your mobile phone number to us and opt in to receive text messages, we may use it to send you communications related to your inquiry, application, or subcontractor relationship with Flamingo (for example, confirming receipt of your application or following up on a request).

Text messaging originator opt-in data and consent are not shared with any third parties or affiliates for marketing or promotional purposes. This category of information is excluded from all information-sharing described elsewhere in this Policy.

• Message and data rates may apply.
• Message frequency varies based on your interactions with us.
• You may opt out of text messages at any time by replying “STOP” to any message, or by contacting us using the information in Section 14.
• For help, reply “HELP” to any message or contact us directly.

5. How We Use Your Information

We use the personal information we collect to:

• Respond to inquiries submitted through the Contact Us form
• Evaluate and process subcontractor applications and manage our subcontractor network
• Evaluate and process employment applications, including reviewing résumés, cover letters, and qualifications, and contacting applicants about opportunities
• Operate, maintain, secure, and improve the Site
• Understand how visitors use the Site through analytics
• Communicate with you, including sending confirmation and follow-up messages regarding a form you submitted
• Comply with legal obligations and protect the rights, property, and safety of Flamingo, our personnel, applicants, and the public

We do not sell your personal information.

6. How We Share Your Information

We do not share your personal information except in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as website hosting, form processing, email delivery, and analytics. These providers are only permitted to use your information to provide services to us.
• Internal Personnel: Information submitted through the Careers or Subcontractor forms is shared internally with the personnel responsible for hiring, vendor development, or the applicable business function.
• Legal Requirements: We may disclose information if required to do so by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, the safety of others, or to investigate fraud or security issues.
• Business Transfers: If Flamingo is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction, subject to this Policy or a successor policy.

7. Employment and Subcontractor Applicant Data

Information submitted through our Careers form or Become a Subcontractor form is used solely to evaluate your application or interest in working with Flamingo, including verifying qualifications, contacting you about opportunities, and maintaining records of applicants and subcontractors. Résumés, CVs, and application materials are retained for the period described in Section 8 and may be referenced for future opportunities unless you ask us to remove your information.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including:

• Contact form submissions: retained for as long as necessary to respond to and resolve the inquiry
• Employment applications and résumés: retained for 6 Months from submission, or longer if required by law or if you are hired
• Subcontractor applications: retained for as long as you remain part of our subcontractor network, or for 6 Months after your last activity with us

When information is no longer needed, we take reasonable steps to securely delete or de-identify it.

10. Your Rights and Choices

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain uses of it. To make a request, contact us using the information in Section 14. We will respond within a reasonable time and in accordance with applicable law.

If you are a Florida resident, certain rights may be available to you under the Florida Digital Bill of Rights, to the extent that law applies to Flamingo’s operations.

11. Data Breach Notification

In the event of a security breach affecting your personal information, we will notify affected individuals and any required regulators without unreasonable delay and in accordance with the Florida Information Protection Act and other applicable law.

12. Children’s Privacy

The Site is intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can address it.

13. Third-Party Links

The Site may contain links to third-party websites, such as social media or job posting platforms. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policy of any third-party site you visit.

14. Contact Us

If you have questions about this Policy or wish to exercise any rights described above, please contact us:

• Flamingo Towing South Corp.
• 442 US 90, Holt, Florida
• Email: info@flamingotowing.com or business@flamingotowing.com
• Phone: 850-797-8408

15. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices or applicable law. The “Last Updated” date at the top of this Policy indicates when it was last revised. Material changes will be posted on this page.